Shipping policy
Azba Shipping Policy
Thank you for choosing Azba for your modest fashion needs! We’re dedicated to making your shopping experience as smooth and enjoyable as possible. Below are the details of our shipping process to ensure everything is clear and transparent.
1. Where We Ship
We currently deliver to [United Kingdom and International deliveries"]. If your location isn’t on our list, please contact us - we'll do our best to accommodate your request!
2. Processing Time
- We aim to process and dispatch your orders within 1- 2 business days, including weekends and holidays.
- In rare cases of high order volumes or unforeseen delays, we’ll keep you updated by email.
3. Shipping Options & Delivery Times
We offer the following shipping services:
- Standard Shipping: £2.99 – Delivered in 1-7 days.
We’ll send you a confirmation email with tracking details as soon as your package is on its way!
4. Customs, Duties & Taxes
Please note that international orders may be subject to customs fees, duties, or taxes imposed by your country. These charges are the customer's responsibility, but we’re happy to assist you if you have questions about the process.
6. What If There’s a Delivery Issue?
We carefully pack your orders to ensure they arrive safely. If your package is delayed, lost, or arrives damaged, here’s what to do:
- Lost or Delayed: Contact us, and we’ll help you reach out to the shipping carrier.
- Damaged Order: Please contact us within 48 hours of delivery with photos of the damage. We'll assist you in filing a claim and finding a solution.
We’re here to support you every step of the way!
7. Wrong Address or Unclaimed Packages
Double-check your delivery address at checkout to avoid delays!
- If a package is returned due to an incorrect address or not being collected, we can reship it (additional shipping fees may apply).
8. Changes or Order Updates
Need to update your order or shipping address? Contact us within 24hrs after placing your order, and we’ll do our best to assist you before it ships.
9. We're Here to Help!
Have questions or concerns about shipping? We’re always happy to assist you: